Which of the following documents outlines the specific steps to manage system operations?

The document that outlines the specific steps to manage system operations is the system maintenance plan. This document serves as a comprehensive guide for maintaining and managing the operational aspects of a system. It details the procedures, protocols, and schedules necessary for regular maintenance tasks, ensuring that systems remain reliable and efficient. Additionally, a well-structured maintenance plan outlines responsibilities, resources needed, and can include contingency measures to handle unexpected issues.

The other options, while related to aspects of system operations, do not specifically provide a roadmap for managing ongoing processes. A system maintenance report typically provides a summary of maintenance activities conducted, but it does not offer the detailed steps for future operations. A system performance report focuses on how well the system is performing against established metrics, without delving into operational management procedures. The system audit report assesses compliance and identifies vulnerabilities but does not direct routine management practices or operational procedures.