Usability testing helps to inform what kind of system improvements?

Usability testing plays a crucial role in enhancing user experience and functionality within a system. By observing how real users interact with a product, stakeholders can identify pain points and areas of confusion. This feedback leads to improvements that make the interface more intuitive, efficient, and user-friendly, directly impacting overall user satisfaction and engagement.

The insights gathered from usability testing can reveal issues related to navigation, readability, and task completion rates. Enhancements driven by these findings may involve simplifying workflows, better organizing information, or adjusting the design to align with user expectations.

In contrast, while options such as visual aesthetic enhancements, technological upgrades, and database optimization may also be important, they do not primarily stem from the insights gained through usability testing. Usability testing focuses more on how users experience and interact with the system rather than solely on technology or aesthetic aspects. Therefore, the answer highlights the core purpose of usability testing in improving user interaction and functionality.